Remote Support
Our remote support service allows us to connect to your system in real-time and address any issues that you may be facing. With this service, vendors and employees can access work systems remotely, making it easier for them to be productive even when they are away from the office. You can securely gain access to servers and workstations through multifactor authentication, and our team can assist you or your employees remotely, anytime, anywhere.
Management: We provide complete management of your network infrastructure, including monitoring Windows updates, antivirus events, server or services, backups, workstations, security, alerts and more. We can notify you when your internet goes down, when a server or service on a device is in a failed state, or in the event of a security breach. Our proactive approach to network management ensures that we are able to resolve issues as soon as they arise, preventing downtime and disruption to your business operations.
Server Alerts: Our server alert service ensures that we are notified immediately when there is a problem with your server, allowing us to take swift action and resolve the issue before it can impact your business operations.
Internet Monitoring: We provide 24/7 internet monitoring to ensure that your network is always up and running. Our team can identify and resolve issues quickly, so that you can continue to operate without any disruption.
Automation in Outage Correction: Our automated system ensures that any network outages are corrected immediately. This minimizes the impact of the outage and helps to ensure that your business operations can continue as normal.
Ransomware Detection and Hacker Attempt: Our security services are designed to detect any potential ransomware attacks or hacking attempts, allowing us to take immediate action to prevent any data loss or network damage.
Antivirus: We provide comprehensive antivirus solutions to protect your network from viruses, malware, and other security threats. Our team can install, manage and update your antivirus software, ensuring that your network is always protected against the latest threats.
Securely with multifactor authentication gain access servers and workstations. Troubleshoot or assist employees anytime remotely.